AILITHE · AGENTS AND AUTOMATION

AI agents and workflow automation

Spend less time copying data and looking for information. We help build an assistant or workflow that uses your company's materials and supports the team's daily work.

Let's talk about your task

When is an AI agent worth building?

An agent makes sense when a task requires interpreting information and using several tools. A simpler automation may be enough for a fixed set of rules. We first map the inputs, desired result and exceptions. Only then do we decide what to build and what a person should handle.

An assistant that uses company knowledge

We organise the relevant instructions and sources, then set up an assistant to answer from them. We agree how to verify an answer and what happens when the information is missing.

Connecting your tools

We help connect email, documents, spreadsheets and customer management. What's possible depends on the app's interfaces, subscription and permissions. We check these before agreeing the build.

Workflows with quality checks

We define triggers, steps, approvals and error alerts. We test routine tasks and incomplete inputs. Publishing, sending to customers and changing data stay within the agreed permissions.

AFTER WORKING TOGETHER

What can you
keep doing yourself?

A solution that handles the agreed task and has been tested on example cases.
Documented sources, access rights and actions requiring approval.
A user guide and an agreement on who maintains the solution and monitors errors.

We agree the scope and tools before we begin.

AN EXAMPLE TASK

For example, an incoming enquiry is summarised, relevant context is found in company materials and a reply is drafted. An employee checks it before sending. If information is missing, the question goes to a person.

Before we start

Can an agent do everything on its own?

Its autonomy depends on the task and agreed permissions. We start with limited actions and expand access once the solution's behaviour and risks have been checked.

What additional costs are involved?

There may be costs for AI subscriptions, API usage, automation platforms and hosting. We estimate these for the chosen solution and expected usage before launch.

How do we know it's helping?

We compare the time a task used to take with the new method, including review and corrections. We also look at errors and whether people actually use the solution.

Let's start with your work.

Tell us about the task and the tools you use today. We'll find a sensible way forward.

Get in touch